Lean process improvement in hospitals involves implementing processes that add value from a patient perspective and eliminating or improving those that don’t. It also involves aligning leaders and staff around a shared vision, promoting a culture of continuous improvement, empowering frontline staff to drive improvement efforts and finding the root cause of pain points and inefficiencies.
This Operational Excellence cohort is part of a BJC-wide plan to develop our 44,000 caregivers to embrace an improvement mind set, using standard methods, systems and tools as part of daily work.
The 12-week program is designed to lead a team through a problem-solving project using A3 Problem Solving. A3 is a systematic approach to identifying, analyzing and solving complex business problems.
The following MBSH team members worked on OE projects pertaining to the MSAP goals on their unit. Congratulations to:
- Kandis Schmelz
- Vanessa Alfermann
- Elizabeth Hellmann
- Robin Butts
- Dustin Duncan
- Cherie Monzyk
- Kassidy Wymer
- Om Sam, MD
Future cohort classes are being planned in the future.